Meet the Team / Our Story

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Meet the Team / Our Story

Meet the Team Behind Bronco Glass

Behind every windshield replacement and every same-day repair is a team that has spent years building relationships with the drivers and fleets they serve. The Bronco Glass team has been a fixture in Burnaby’s auto glass industry since 2007, and the people who show up to fix your vehicle today are the same people who have been doing it for years.

Our Story

Bronco Glass: Our story begins with a simple goal: deliver honest, reliable auto glass service to the community, without the runaround. What started as a local shop on Imperial Street has grown into one of the Lower Mainland’s most trusted names in auto glass repair and replacement, while staying true to the values it was built on.

The name may be new, but the ownership, the team, and the standard of care behind it have not changed.

Two Decades of Service

Bronco Glass’s history spans more than two decades of serving retail drivers, fleets, and insurance partners throughout Burnaby and the surrounding Lower Mainland.

Over that time, we have adapted to a changing industry, from advanced ADAS calibration requirements on modern vehicles to more complex insurance and fleet claims processes, while keeping the same hands-on, personal approach that customers have come to expect.

We stand behind our work, which is why every job comes with a lifetime warranty on our workmanship for as long as you own your vehicle.

Operating from the same Burnaby location for over 20 years, we’re a standalone shop with a physical storefront, so you always know where to find us if a warranty concern ever arises. Workmanship issues on our jobs are rare, but when they do come up, we take full ownership and make it right.

Technicians Our Customers Trust by Name

Ask around Burnaby, and you’ll find customers who specifically mention working with Tyler and Nigel by name, technicians who have earned a loyal following through consistent, careful work and clear communication.

When you meet the team auto glass customers trust, you’re meeting people who treat every vehicle, whether it’s a daily commuter or a fleet van, with the same attention to detail.

Local Expertise, Applied Every Day

As local auto glass technicians, our team understands the roads, the weather, and the driving conditions specific to the Lower Mainland.

That local knowledge, combined with certified training and hands-on experience, means every repair or replacement is handled with an understanding of what Burnaby and Vancouver drivers actually need.

That expertise also covers specialized work like sunroof glass replacement, a job that demands precision most standard auto glass repairs don’t.

A Family Business, Held to a High Standard

As a family-owned auto glass company, Bronco Glass has always operated with a personal touch that larger chains struggle to match. Decisions are made by people who are directly accountable for the work, not a distant call centre. That accountability extends to how we manage insurance and fleet claims.

We are an ICBC Glass Express Certified shop, and a preferred vendor for most private insurance and fleet companies, including BCAA, Family Insurance, Aviva, Wawanesa, Stratford, and TD Insurance.

We can process most claims online or in-house, taking care of the paperwork so our customers don’t have to.

A Reputation Earned Through Consistency

Being recognized as trusted auto glass staff that BC drivers turn to isn’t something we take lightly. It’s built one repair, one replacement, and one honest conversation at a time.

Your vehicle deserves a team that treats it like their own. Contact Bronco Glass today to book your appointment and experience the difference of working with an experienced team.

Frequently Asked Questions

Do I need to bring my vehicle in, or can the team come to me?

Bronco Glass offers both in-shop service at our Burnaby location and mobile service for added convenience. Our technicians can assess and repair most windshield damage on-site, minimizing disruption to your day.

In most cases, we offer same-day service for both repairs and replacements, depending on parts availability and the extent of the damage. Our goal is to get you back on the road safely with as little delay as possible.

Our certified technicians are experienced with local, import, and luxury vehicles of all types, including modern vehicles that require precise camera and ADAS calibration after glass replacement.

Yes. Our team uses advanced calibration equipment to ensure driver-assistance features, such as lane departure warnings and automatic braking, function correctly once your new glass is installed, as well as specialized jobs like sunroof glass replacement.

We regularly work with fleet management companies, including Holman, Foss, Jim Pattison, Enterprise, and Element Fleet, coordinating service and claims directly to keep commercial vehicles moving with minimal downtime.

Contact us directly. Our team stands behind every job and will assess and resolve any concerns, whether that means a follow-up inspection or replacement of a part, to make sure the work meets our standard.

Simply request a quote through our website or call our Burnaby location directly. Share details about your vehicle and the damage, and our team will guide you through next steps quickly and clearly.

Contact Us

Serving All of Vancouver & the Lower Mainland

Bronco Glass is based in Burnaby but services drivers across Vancouver, Surrey, Coquitlam, Richmond, Langley, and throughout the entire Lower Mainland. Same professional service. Same fast turnaround. Same commitment to getting you safely back on the road.

604 - 437 - 4383

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Book Same-Day — No Appointment Needed

Stop putting it off. A quick repair today can save you hundreds, or thousands, tomorrow. Contact Bronco Glass and get your windshield restored the same day, often at zero cost to you.

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